Sale not showing up on website

[StephLouisetcb]

I keep receiving emails showing certain items are marked down/for sale, yet when I go to the Sephora website, the same items show up at full price. Is this a website error?

[StephanieBT]

Hi @StephLouisetcb sorry about that! Could you please reply with screenshots of what you're seeing on the site, or let us know specifically which items you're noticing this on, so we can look into it for you?

[StephLouisetcb]

Here is a screenshot of the sale in my email and then the price on the website- I scrolled through each lipstick as well and they are all full price. Have received this same email for the sale twice now. 

[LaurieBT]

Hi @StephLouisetcb,

I'm sorry about this! I'll send you a PM to help now.

Warm regards,

Laurie