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Post in Customer Support
Jalz101
NEWCOMER I Insider
‎09-23-2017 07:38 AM
‎09-23-2017 07:38 AM

STATUS: Unsuccessful Authorization

My Order status have been saying Unsuccessful Authorization although the funds where taken from my account for the order ... Please advise  

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1 Reply
RaquelBT
ALUM II Insider
‎09-27-2017 11:49 AM
‎09-27-2017 11:49 AM

Re: STATUS: Unsuccessful Authorization

Hi @Jalz101,

 

If your order was unsuccessful, you were not charged! Please allow 24-48 hours for the amount to appear back on to your card. I hope this information helps.

 

Best Regards,

 

Raquel 

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  • ‎09-23-2017 07:38 AM
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