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Post in Customer Support
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SEPHORA SCAM

SEPHORA SCAMMED GIFT CARD

I wish I would have checked this scam site before I made this purchase.  I purchased a $50.00 Sephora gift card for my daughter for Christmas, she tried to make a purchase and there was $3.89 on the card and of course there was nothing nobody could do at Sephora or Cash star (or whatever your 3rd party site is).  If there is all these issues with purchases y'all shouldn't allow ppl to purchase gift cards online if us as the people are getting scammed and Sephora isn't doing anything about it and be ok with people getting scammed for there hard earned money. ITS SAD

2 Replies

Re: SEPHORA SCAM

The same thing happened to me. I git a $150 gidtcard and no one cares someone used it 25 times. Customer service had the unfinif the person using my giftcard but they refuse to help and had me calling everyone and no help at all. Very disappointing and makes me not want to shop there. 

Re: SEPHORA SCAM

Same thing happened to me except the balance was $0.00. I got the gift card as a birthday present in June from my aunt and I was saving it for replenishing when needed.. when I went to use the gift card and scratched off the code, the app was telling me the balance is $0.00. I called into Sephora customer service and was extremely disappointed.. they told me it's a known scam and I have to go back to the store it was purchased and address it with them.. my aunt who purchased it doesn't even live in the same city as me. I'll be sharing this with my friends and family members as this is awful service and it's not the first time I've had a bad experience calling into their support. 😤😡

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