Rouge Status

[eve1710]

I recently made purchases totaling over $700 to maintain my Rouge membership status, bringing my total spending for the year to $1,000. However, after more than 24 hours, my account still shows that I need to spend an additional $600 to retain my Rouge status.

Could you please assist in updating my account to reflect my Rouge status, or let me know if there is an issue with the system?

[DaneeBT]

@eve1710 oh no! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your registered email address, phone number, and dates of your missing purchases or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

[eve1710]

I’ve sent you a private message.

[DaneeBT]

@eve1710 I received your PM but I'm not able to reply as your private messages are turned off. You can adjust your preferences in your settings on a browser, not the app. Thanks!