Rouge Reward Not Working

[JasneetKaur]

I wanted to redeem my Rouge reward but got an error message when I clicked purchase so the order never went through. I reviewed the information and tried to add the reward and it says I've exceeded the number of redemptions but I was never even able to place the order.

[keelybt]

@JasneetKaur I'm sorry to hear that you are having trouble.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

[JasneetKaur]

Just sent you a message!