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Post in Customer Support
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Right before Christmas and there all gone :(

I just lost all my points that almost accumulated to 5,000 right before Christmas. I was going to get something for my mom with the points and now I won't be able to 😞 Is there anything I can do to get them back? 

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Re: Right before Christmas and there all gone :(

The same thing happened to me! 😞 I went in yesterday to make a purchase and my receipt had zero points listed after 2 years of saving them

Re: Right before Christmas and there all gone :(

@ilona1 Points don’t expire as long as you have made a purchase or redeemed a reward or free birthday gift within the last year. I will send you a PM for more information. 

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