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Post in Customer Support
ynga
FRESH FACE IV Rouge
‎07-13-2018 01:00 PM
‎07-13-2018 01:00 PM

Reward Items

Can I return 2, 100 points each items to a store? They are incredibly small, I didn’t even open them. Can I get my points back if I return them to a Sephora store? I got the products online. thanks!!!
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melissabt
ALUM I Insider
‎07-13-2018 01:03 PM
‎07-13-2018 01:03 PM

Re: Reward Items

@ynga,

 

Generally, the point perks are not returnable or exchangeable. However, I am going to send you a message to help momentarily. 

❤️ Melissa
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  • 1 reply
  • ‎07-13-2018 01:00 PM
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