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Post in Customer Support

Review Missing

I posted a review for Lancome Renergie Collogen Lift Xtend Cream a week ago, and I can’t seem to find it. I posted it with a picture, and there is no picture and the review isn’t showing up. I’ve gone through about 20 pages of reviews and don’t see it. How long does it usually take?

Re: Review Missing

Hi @VegasBeck, thank you for reaching out! I can confirm your review is published on the product page. You may need to sort by "Newest" or use the keyword search to pull it up. Please note that the keyword search won't work with your username but it should work with your review text. 

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