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Post in Customer Support

Returns and repurchase

Hi, I recently made an order to Sephora online and now I'm awaiting for my package. I just realized that I have some store credit and I was wondering if I could return a product on my credit card and then repurchase it using my store credit? Thanks in advance!

Re: Returns and repurchase

Thank you!

Re: Returns and repurchase

Hi viwashere,


Since the store credit can only be used at your local Sephora, I would suggest reaching out to the store directly regarding any return specifics.  The Cast Members should be able to provide more info & help with your adjustment 😉


xo, Mia

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