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Post in Customer Support

Returning Foundation


 I decided to buy my first foundation and concealer about a month or two ago. I’ve only used the foundation once after realizing it’s too warm/orangey on me. The concealer I’m still unsure how I feel about it I’ve used it a couple times. The foundation is my biggest problem. Yes I did get color matched however the sales associate applied 3 different shades on me and I basically had to choose on my own. It is pricey which is why I’m trying to figure out  what to do. I bought the Too Faced brand for both. I’ve heard you can return used items but I’m not sure? I don’t have the receipt but did use my Sephora card (insider card) Help me please! 



Re: Returning Foundation

Hi @lesliejudith I'm sorry to hear those products aren't working out for you. You are welcome to return them within 60 days for a refund. I recommend contacting your store directly for more information>

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