Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Return

I recently bought 2 items online and if I wanted to return only one of the 2 items I bought ( Iโ€™m worried the shade wont suit me).  

 

Can I do that or would I have to return both?

 

Also, am I able to return this online purchase in a Sephora store? 

 

I did not use any third parties. 

 

Tags:

Re: Return

Hi @Sofiiibabz,

 

Yes! Online orders can be returned in our freestanding Sephora stores (not Sephora At Kohl's locations). If you are not satisfied with your item, you are welcome to make a return or exchange. If you return within 30 days of purchase, you will receive a refund to your original form of payment. If your return is made 31-60 days after the purchase, you can do an exchange or get a merchandise credit in store. For more details, please visit: https://www.sephora.com/beauty/returns-exchanges

 

Best,

Laurie

Conversation Stats
  • 1 reply
  • 505 views
  • 0 Hearts Given
  • 2 Contributors