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Anonymous Insider

Return question

I bought a bottle of perfume at a Sephora store and got it with an engraving. However, I want to return it. Is it possible to return the item? I have all the original packaging and the receipt.

Re: Return question

Hi @Anonymous,

I am sorry to hear that you are not happy with your purchase. I suggest that you reach out to the store where you made the purchase to see if they can assist you with a return or exchange for the perfume. If you have any further questions or concerns, please send me a PM.

Best,

Zakiya

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