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Post in Customer Support
adriana0404
NEWCOMER I
‎11-08-2023 02:24 PM
‎11-08-2023 02:24 PM

Refusing a package

I have an order that will take much too long to arrive, it hasn’t even shipped yet, it won’t arrive on time for me to be able to receive it anymore. Can I have someone refuse the package so it just returns to sender?  

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1 Reply
LaurieBT
MOD
‎11-08-2023 03:08 PM
‎11-08-2023 03:08 PM

Re: Refusing a package

Hi @adriana0404,

 

My apologies, yes you can refuse the package and the carrier will have it returned to sender. I'll send you a message shortly.

 

Best regards,

Laurie 

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  • 1 reply
  • ‎11-08-2023 02:24 PM
  • 170 views
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