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View activity, savings and benefits
Redeem items, samples and more
View and track online orders
Reorder it from in-store and online purchases
View saved products
Recommendations from your store visits
Manage your services, classes and events
Complete your beauty traits for personalized recommendations
Payments, contact info, addresses and password
Ask questions, join challenges, and get recommendations from people like you
Discover topics tailored to your beauty interests
Add your photos and get inspired by fellow beauty lovers
From makeovers to personalized skincare consultations
Get inspired, play with products & learn new skills
Exciting launches, parties & more
Explore what's hot in your store
Hi everyone!
Iโm trying to redeem a scent certificate online that I bought about a year ago. I thought you were supposed to put the code in the promo/reward box but when I did it said to enter it as a gift card. But it doesnโt have a pin so I couldnโt enter as a gift card. Does anyone know what to do??
thanks!
Having the same issueโฆit wonโt let me redeem my fragrance promo code when I check out.
Iโm having the same issue. Iโve tried putting the code in my basket and at checkout and yes itโs the correct item.
Hello I need help with my code Iโve entered it multiple time and it says the code does now exist.
iโm having the same issue
trying to redeem a scent certificate online
THE "I' IS A 1!!!
THIS WAS A GAME CHANGER
Hi @Austin187 Simply add the featured fragrance to your basket. Then, on the last page of checkout, you'll enter the promo code under the promo code section. (The promo code is listed on your voucher!) If you need additional assistance, please send me a PM.
Hello ! How can I place my order if is not giving any options to put voucher # ?
Hi @janneth24345 The voucher code can be entered in the "promo code" section on the first page of checkout or on the last page of checkout!
I am also experiencing the same thing, I canโt use my scent certificate code. Iโve tried everything it just wonโt work
@charlottemoos I'm sorry to hear that! I will send you a PM to help.
Where in the package is the scent certificate code? I been carrying around the card with the pictures of the scents on it thinking that was it and itโs not smh.i hope I didnโt throw it away.are all the codes the same?
Hi @monerosee,
My apologies, it's a card inside the package with a promo code printed on it. The promo codes are unique. Regretfully we're unable to replace the vouchers if they are lost, stolen, or damaged. If you're able to find it and need assistance redeeming your fragrance, please let us know and we will be happy to help!
Warm regards,
Laurie
I got this for Christmas and I cannot find the voucher. Can you help?
Hi @kimberlieeann Regretfully, the voucher cannot be replaced if lost or stolen. I'm so sorry about that!
I don't know how to redeem my certificate for the perfume scents
@neggy08 To redeem your scent certificate, please add the eligible fragrance to your basket and enter the promo barcode in the promo box at checkout.
Iโm trying and not sure how to do it