Receiving points for orders

[izzyhkim]

A couple of weeks ago, I bought a concealer and I put in my phone number at checkout, but I don't think I received any points. I think that this has happened a couple of time in the past as well. I still have the receipt for the concealer, can I still get my points? Also, do I receive points for every purchase that I make? 

[LaurieBT]

@izzyhkim, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address and a clear photo of your receipt, I'll look into this.

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