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Post in Customer Support
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Receiving emails with someone else's name

Hi,

I've been a beauty insider for years, and this past year I've started receiving emails to my email account with someone else's name. The email is my email, but lists the name Tennessis with the email, or will say "Hi Tennessis." So yeah, that's not my name. The emails also sometimes discuss repurchasing a product I've never purchase before and have never put in my cart. Is someone spoofing my account? I haven't seen any suspicious purchases or activity on my account, but this is concerning me.  

1 Reply

Re: Receiving emails with someone else's name

Hi @3LANY,

I will send you a private message to provide further assistance. 

 

Best,

Penelope

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