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Post in Customer Support
Anonymous Insider

Received wrong item

Just got my order today.

 

Sephora sent me wrong items with correct shipping, and there is no packing slip in the box.

 

I wonder how you sent out package without checking the packing slip?

 

So disappointed, I waited so long for the event and got wrong items. 

 

Can anyone correct this without waiting for ages?

Anonymous Insider

Re: Received wrong item

Now my stuff are out of stock and can only get refund. Sad.

Re: Received wrong item

So sorry about this. Are the items still out of stock? Please send me a message with your original order number.

 

xo,

jamila

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