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Post in Customer Support
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Received damaged package today

Hi! 

I was so excited to finally get my fragrance in the mail today, but was heartbroken when I saw that it arrived broken. 

 

I’m not seeing any information about returning damaged items. Can anyone help? 
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Re: Received damaged package today

Hi @CatPat0811

 

I'm sorry to see that! I'll send you a PM.


Regards,
Danee

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  • 576290E3-949A-4A61-9A0D-6FAB630DA760.jpeg
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