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Post in Customer Support
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YazyYaz
NEWCOMER I Rouge
‎04-27-2020 09:35 AM
‎04-27-2020 09:35 AM

Received broken highlighter

Hi, 

 

I finally received my Sephora order today and was so sad to see that my highlighter was broken when I opened the box. Is there any way I can speak to someone about this? I was going to return it, but I don't have a printer at home to print out the return label either 😞 

 

Also, I didn't receive the samples I had picked. Is that normal?

 

Please help!

 

Thank you,

YaseminIMG_6160.JPGIMG_6161.JPG

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RebeccaBT
ALUM II Insider
‎04-27-2020 11:52 AM
‎04-27-2020 11:52 AM

Re: Received broken highlighter

Hi @YazyYaz,

 

I will send you a PM to further assist you with your order. Thank you! 

 

Best,
Rebecca

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  • ‎04-27-2020 09:35 AM
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