Received broken bottle (order #)

[gabrielleesg]

I was excited to receive my Sephora package today but was so disappointed to find that one of the bottles broke!!!! This was a pretty big order and ALL other products included in my package were affected by the spillage. I was planning to bring these items with me when I visit the Philippines next week. How can I get a replacement ASAP????? Very disappointed with how Sephora handles their packages. Please see attached photos.

[LaurieBT]

Hi @gabrielleesg,

I'm sorry to see this! I'll send you a message shortly. Please note the order number has been removed from your post for security purposes. 

Best regards,

Laurie 

[gabrielleesg]

Hi @LaurieBT , I replied to your message and will wait for updates. 

Thanks,

Gabrielle