Received an item I didn’t order and didn’t receive an item I ordered

[JACwithaQUELINE]

I received an item I didn’t order (Ordinary Hyaluronic Acid 2% + B5) and didn’t receive an item I ordered (Super goop mini glow screen sunscreen.) I’m pleased that Sephora shipping speed is much faster then for my last few shipments. But I’m bummed not to have this item because I need it this week. Please help!

[DaneeBT]

Hi @JACwithaQUELINE

Sorry to hear that! I will send you a PM to assist.

Regards,

Danee

[JACwithaQUELINE]

Thanks 

[DaneeBT]

@JACwithaQUELINE I haven't received a response from you just yet. To reply to my PM, please click on the envelope/bell icon in the top right corner of BIC, select the message, then reply. Thanks!