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Post in Customer Support
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c8linb
WINDOW SHOPPER II Vib
‎01-26-2019 01:38 PM
‎01-26-2019 01:38 PM

Received a broken item

Spoiler
15583BED-04AE-40FE-B9AF-A0946AF8151A.jpeg

 

D9B5CDCA-3E7E-4712-BBAA-B2D7F039C576.jpeg

Does Sephora replaced broken items like this without having to return? Unfortunately this one is unsafe to handle. I cut my finger pretty badly when opening!

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kevinbt
ALUM II Insider
‎01-26-2019 01:45 PM
‎01-26-2019 01:45 PM

Re: Received a broken item

Hi @c8linb, I'm sorry to hear that! I am sending you a private message to further assist. 

 

Regards, 

Kevin

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  • 1 reply
  • ‎01-26-2019 01:38 PM
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Photos2
  • 15583BED-04AE-40FE-B9AF-A0946AF8151A.jpeg
  • D9B5CDCA-3E7E-4712-BBAA-B2D7F039C576.jpeg