Why is Sephora choosing to use Canada Post when there are other alternatives??

[Genevieve1126]

It's really unfortunate that Sephora has chosen to continue to use Canada Post to ship orders during this current strike. Especially during this time of year when there is an increase in orders because of sales and holidays. I'm struggling to understand why this is the case. I was planning to place some orders for Christmas gifts but, I'll probably think of something else since I don't want to take the chance of my order not coming in time.

[courtneybrad]

Yeah I’ve been wondering the same thing.. I’ve placed 5 other orders this week that all have switched shipping methods..

[LaurieBT]

Hi @Genevieve1126 and @courtneybrad,

I'm very sorry if your orders may have been impacted by labor disruptions with Canada Post. Generally, orders with standard shipping require 1-2 business days for processing in addition to the 3 business days in-transit. Some orders may experience a delay of 1-3 additional business days due to these circumstances and I apologize for any inconvenience this may cause. If you need assistance with your order, please send me a private message with your order number. Thank you!

Warm regards,

Laurie