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Post in Customer Support
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Re: Beauty Insider Community Feedback

I get an error page when I'm trying to look the page with showing all of my written reviews on Sephora. I've reached out to you guys in the past and y'all recommended I try it on the app versus the web browser but unfortunately this doesn't work either. 

1 Reply

Re: Beauty Insider Community Feedback

Hi @Blairbear1991,

 

At this time, you can view your reviews on the individual product pages. The removal of the Ratings & Reviews summary page on Community profiles is something we're aware of and is the unintended result of some improvements Sephora has been making behind the scenes. We're working on a better user experience for accessing reviews from the profile page. We apologize for the inconvenience of no longer having a summary page, and we hope to be able to bring it back soon. Thank you!

 

Best regards,

Laurie

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