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Post in Customer Support
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Purchased Makeup Stolen

Hello,

I had bought the Sephora Collection Concealer in Panama City, FL. I had accidentally left my Sephora bag on my table at dinner. When I returned back to the restaurant, the employees said that a Sephora bag had not been turned in. I checked the table, and it was wiped clean. I'm pretty positive that someone had stolen my bag on their way out. Is there any way I could get a refund?

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Re: Purchased Makeup Stolen

Hi @jcporch100,

 

I'm sorry to hear the store wasn't able to locate your Sephora bag! I recommend contacting the Sephora store again so that one of our Cast Members can take down your contact information in case the bag is turned in or located. Thank you!

 

Always,

Danee

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