Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Product causes allergies after 30 days

Hi,

 

I bought Sol De Janeiro deodorant for me and gift for my friend  I used the first one and ordered 2 more on March 24.  Yesterday, my friend told me that she stopped using the product because of her skin rash.  I had the same issue after starting using the second one.  I have one not yet opened but cannot return since it is more than 30 days.  

Since I only confirm about the allergy of this product yesterday, I was not aware that the rash actually came from that product, is there a way I can return the unused one?

 

Thanks,

 

Anna

Re: Product causes allergies after 30 days

@Hoangnga I'm sorry to hear that! As you made your purchase prior to 4/24/25, you have up to 60 days to return this item. 

Conversation Stats
  • 1 reply
  • 625 views
  • 0 Hearts Given
  • 2 Contributors