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Post in Customer Support
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Pricing Conern

Hiya!! Just wanted to share my concern with the rest of the community. I purchased this item a month ago, and just realized I was charged $299, instead of $240 before discount and taxes. My order (Attached) clearly states the price to be $240 so this is clearly unethical. Anyway, I did reach out to support, and by no surprise they were no help, and just told me to return it for store credit!! The rep full on knew that I was right, but since it's been over 30 days couldn't offer price adjustment. So now I've just been overcharged $50, and this company doesn't even care (as you can see through my chat with them). Even worse, literally no apology! 

 

Just so you're warned - make sure to double check your order before placing it, instead of being like me and losing your money 😞 

 

 

Screenshot 2023-01-12 100613.pngImage.jpeg

Re: Pricing Conern

Hi @Anj6467,

 

I'm sorry to hear about this! I'll send you a message shortly.

 

Warm regards,

Laurie

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