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Post in Customer Support

Price adjustment

Hi there!

 

I ordered two items in the past seven days that were discounted due to the extra 20% off sale price. Currently, these same items are 50% off the last sale price. Am I able to get a refund for the difference, since it was purchased in the last couple days? Thank you! Happy New Year 🙂

Re: Price adjustment

@halinahagar, Happy New Year! I'm happy to look into this for you. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address or order number, and the names of the products, I'll look into this. 

 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

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