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Post in Customer Support
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S757
NEWCOMER I Rouge
‎12-15-2017 06:04 PM
‎12-15-2017 06:04 PM

Points ?

Recently I placed an order and picked out two 100 perks but in my order it said that one of the items I picked went out of stock and it's order was canceled. Will I get my points back? Or be given the option to receive another perk? 

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1 Reply
MaliBT
ALUM II Rouge
‎12-21-2017 01:59 PM
‎12-21-2017 01:59 PM

Re: Points ?

Hi @S757, 

 

Yes, your most recent order ending in 51 had the points restored for the cancelled rewards. Your current Beauty Bank total is reflecting this update. 

 

Best, 

Mali

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  • 1 reply
  • ‎12-15-2017 06:04 PM
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