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Post in Customer Support
Carolinac89
NEWCOMER I Vib
‎08-13-2017 09:03 PM
‎08-13-2017 09:03 PM

Points?

Today I went to Sephora and my points haven't changed and should be or close to being VIB.. Any help??

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2 Replies
ZannaBT
ALUM II Insider
‎09-20-2017 02:26 PM
‎09-20-2017 02:26 PM

Re: Points?

Hi @Carolinac89,

 

I'm so sorry for the delay in replying to your message! I will PM you shortly in regards to the points on your account. 

 

Additionally, I apologize for any confusion. Your points do not determine your Beauty Insider status, rather your year-to-date spend does. Thanks!

 

Stay Fabulous,
Zanna
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JGriffin
NEWCOMER IV Rouge
‎09-14-2017 09:33 AM
‎09-14-2017 09:33 AM

RE: Points?

Your points can take up to 24 hours to show up.
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  • ‎08-13-2017 09:03 PM
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