Points not added from Beauty Insider Challenge

[hellovanessa]

Hi!

I did the "sign up for text alerts" challenge for 100 points, but didn't receive them. Do I just cancel the messaging and re-add my number (is that even possible)?

[kungfuprada]

Aah same issue! How long does it take?

[LaurieBT]

Hi @kungfuprada,

The points should reflect within 24 hours of completing the challenge. If that time frame has passed, please let us know and we will be happy to look into it further for you! 

Best regards,

Laurie 

[LaurieBT]

Hi @hellovanessa,

I'm happy to check on this and I'll send you a message shortly.

Best,

Laurie