Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
8319Princess
NEWCOMER V Rouge
‎08-28-2018 02:32 PM
‎08-28-2018 02:32 PM

Points didn’t update

I made a purchase 25 August at Sephora store and as of today my current points have not increased. How long does it take to reflect? The clerk supposedly scan my card, so I don’t know.
0
Reply
1 Reply
RebeccaBT
ALUM II Insider
‎08-28-2018 02:55 PM
‎08-28-2018 02:55 PM

Re: Points didn’t update

Hi @8319Princess,

 

I'm sorry that you didn't receive points for your recent purchase. I will send you a PM shortly to assist you with this. Thanks!

 

Best,

Rebecca 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎08-28-2018 02:32 PM
  • 158 views
  • 0 Hearts Given
  • 2 Contributors