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Post in Customer Support

Point multiplier Fail

Good Evening! (May 25, 2024 08:03PM EST)


I have waited patiently since alerting Sephora on May 22, 2024, of the fact that *point multiplier* was not applied *in store*. A 2nd purchase made on May 23, 2024, via SephoraApp, using the multiplier code, does NOT reflect the accurate point total for that purchase.  


I am seeking to have this error corrected expeditiously. Please and Thank you


Re: Point multiplier Fail

@cresm8r1908 I will take a look then send you a PM. 

Re: Point multiplier Fail

Requesting an update please???

Re: Point multiplier Fail

Hi @cresm8r1908, it looks like Danee sent you a message. To respond to Danee's message, please click your Community Profile > Messages.


I'll send you a message shortly to follow up.




Re: Point multiplier Fail

Thanking you in advance!!


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