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Post in Customer Support
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Please stop using Ontrac!

  • Is there a way to request you never ship my packages using ontrac again?  Every time I either have a package go missing, get here way later than promised, or I receive a ruined package. Today I was actually right behind my front door when I heard the ontrac delivery driver throw my package against the door as hard as he could from a distance. I opened the door to see my package had bounced off my door down the steps and the delivery driver just gave me a nasty look and drove off. I had hundreds of dollars worth of stuff in that box!  They are the absolute worst! Stop using them!

Re: Please stop using Ontrac!

Hi @Reemy85,

 

I am sorry and I will send you a private message. 

 

Best Wishes,

 

Janean

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