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Post in Customer Support
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xoxonicolexoxo
NEWCOMER I Insider
‎12-28-2017 09:49 AM
‎12-28-2017 09:49 AM

Pending order

I ordered two things from the Sephora website, two days ago and it said that it would arrive today or tomorrow but it still says pending and it already took the money from my account, I need this for something important on Monday.

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JamilaBT
ALUM II Insider
‎12-28-2017 12:50 PM
‎12-28-2017 12:50 PM

Re: Pending order

Hi there @xoxonicolexoxo. So sorry about this! I will send you a message to follow up.

 

xo,

jamila

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  • ‎12-28-2017 09:49 AM
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