Payment Error Message

[AshNicole96]

Cant check out my cart because keep getting error message about my payment. Have refilled my payment information 3x and the account keeps getting charged then retracted. Really would like to purchase with the sale but this is really bumming me out. Can some one please advise on why I keep getting error message. 

[sephorabuser]

i’m having the same exact issue. 

i’ve updated all my credit card info, but after trying three different ones i keep getting the same dang payment error message — there is no error! i’ve checked and double checked each cards particulars and all info provided is 100% correct!

maybe there’s a glitch in the app, but whatever it is, i’d really like to purchase my stuff and be done with it — woof!!

[DaneeBT]

Hi @sephorabuser,

I will look into this then send you a PM.

Always,

Danee

[sephorabuser]

thanks so so much!!

[keelybt]

@AshNicole96 I will take a look and send you a PM.