Package not received

[KeyFragrance36]

I already spoke to customer service however I am very disappointed that my package has been out for delivery since yesterday now I am being told that there have been no updates regarding my package. I almost never order from sephora and I never will again just better to go to the store. I was told by customer service that it will take 7-10 business days to issue a refund. 

[LaurieBT]

Hi @KeyFragrance36,

I'm sorry to hear this and we appreciate you sharing this with us! If you still need assistance, you may send me a private message with your order number and inquiry. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672) where an agent can further assist.

Best regards,

Laurie