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Post in Customer Support
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PLEASE HELP!! I can't remove from my shopping basket!

I wanted to try a free sample promo but then when I got to the check out it said that there were difficulties with my order. When I went back to my shopping basket it said that one of my items were Canada Restricted and I had to remove it. The problem is, I can't. How can I remove it so that I can check out my other items?!

Re: Hi mnd22. We've reset your shopping basket so you should...

I have the exact same problem. I have been wanting to place an order for over a week now. Please reset my basket?

Re: Hi mnd22. We've reset your shopping basket so you should...

Can you reset mine as well since I can't have that deluxe sample?

Re: Hi mnd22. We've reset your shopping basket so you should...

Thanks very much dianabt! Time to shop now 🙂

Re: Hi mnd22. We've reset your shopping basket so you should...

Hello mrscleaver, you are all set and I've reset your shopping basket too. Please don't hesitate to let us know if you have any other comments or concerns!
Luv&Lipgloss, Diana

Re: Hi mnd22. We've reset your shopping basket so you should...

This just happened to me as well (I 'won' the free Buxom Lash mascara in beauty roulette). Can you please reset my basket as well?

Re: Hi mnd22. We've reset your shopping basket so you should...

Hi Meghanmakeup! I have reset your shopping basket. 🙂

Re: Hi mnd22. We've reset your shopping basket so you should...

Hi! The same thing has happened to me. Any chance you could clear my shopping basket as well????
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