Over scratch pin

[stevelewis7]

I need a solution to my over scratch pin on my card 

[highfills7]

Wanting for ordering on line so can I get a new pin

[LaurieBT]

Hi @highfills7,

Sorry, we don't have a way to provide a new pin. I'll send you a message shortly.

Best,

Laurie 

[ayoalabi]

I mistakenly scratch off once code at the card I bought in Walgreens how do I get a code 

[keelybt]

@ayoalabi Oh no!  It looks like your private messages are currently turned off. Please send me a private message with your gift card number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[6329Nancy]

Hello here. My pin is okay but the card number has been scratched off. How do I redeem please?

[LaurieBT]

Hi @stevelewis7,

I'm sorry for the trouble with your gift card! If the pin has been scratched off, you can still redeem it in a Sephora store, as the store will just need to swipe it.

Warm regards,

Laurie 

[Maarriieez]

I have a Sephora gift card but the last 4 digits of the card is scratched off. It was sent to me as a gift so I don't have the card itself to swipe at the store. How do I recover the pin.

[DaneeBT]

@Maarriieez I'm sending you a PM to assist. 

[eminado]

I mistakenly scratch off my Sephora gift card pin how do I do it 

[keelybt]

@eminado Oh no! I will send you a PM. 

[Maarriieez]

I have a Sephora gift card but the last 4 digits of the card is scratched off. It was sent to me as a gift so I don't have the card itself to swipe at the store. How do I recover the pin.