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Post in Customer Support

Outdated age range on profile?

Hi Sephora/Beauty Insider Community! 

 

I noticed that the age range on my profile is incorrect (although the birthdate Sephora has stored is right). How do I update/correct my age range? It seems stuck on when I first joined Sephora years ago. 

Re: Outdated age range on profile?

Hi @Kayxtwo,

 

Can you send a photo of where you see the incorrect age? You should be able to edit your profile by selecting edit. 

 

Best Wishes,

 

Janean

Re: Outdated age range on profile?

 
 
 
 
 
 
 
 
It shows up beside my reviews. When I got into my profile it shows me my date of birth, there's no area where it shows different age groups or allows me to choose one. I was 18-24 when I first started shopping at Sephora.
 
 
 
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