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Post in Customer Support
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AnneSteph
FRESH FACE I Rouge
‎11-22-2017 11:04 AM
‎11-22-2017 11:04 AM

Order still "In Progress"

I placed an order on the 15th and it is still in progress and Sephora has not charged me. When will this change? I also would like to know if I should wait awhile before making any other orders or not, because I don't want to have the same issue. Also I have the Rouge shipping and I heard it was supposed to be unaffected? When will things be shipped? I only ordered 2 items that are still in stock
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2 Replies
keelybt
MOD Rouge
‎11-30-2017 02:06 PM
‎11-30-2017 02:06 PM

Re: Order still "In Progress"

Hi @AnneSteph and @Mmccready93 I'm so sorry for the wait! I will look into this for you and send you a message with more information. 

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Mmccready93
NEWCOMER I Rouge
‎11-22-2017 12:03 PM
‎11-22-2017 12:03 PM

I'm having the same problem. Ordered on the 15th, still "...

I'm having the same problem. Ordered on the 15th, still "in progress" and still no tracking number and I also have 2 day flash.
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  • 2 replies
  • ‎11-22-2017 11:04 AM
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