Order problem

[JJ1224]

Why do I keep getting this? My address is correct, my billing address is correct, and i’ve used this card many many times to purchase items online through here. Idk what is going on but would love a resolution.

 

[LaurieBT]

@JJ1224, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you! 

[ZanBella]

Hi I’ve been trying to check out since Christmas and it keeps popping up as error.