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Post in Customer Support
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Order not delivered, Sephora Support Phone Line down and Chat unavailable

Hello, 

The customer service number currently rings busy and never connects. 

The Chat option is unavailable. It is 2pm PST and Sephora posts that these options should be available at this time. 

 

My order is marked as delivered but has not arrived. Please advise. 

Thanks

Re: Order not delivered, Sephora Support Phone Line down and Chat unavailable

Hi @KatherineEmslie,

 

I'm so sorry you were unable to connect with our Customer Service Team yesterday. I am sending you a private message right now to help you with your order.

 

All my best,

 

Megan

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