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Post in Customer Support
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Order never received

I received an email saying my order was delivered 3 days ago, but nothing in sight even after searching around. This is my first experience with sephora and I got to say I’m pretty disappointed from my experience versus what people have told me about theirs. I will now have to go through the time consuming hassle of getting a refund and go out to buy the same products in a hurry because I didn’t received my order at all. Very disappointed.

Re: Order never received

hi @empendaor,

 

Sorry to hear that! I'm sending you a PM.

 

Always,

Danee

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