Order issue, sale prices did not apply after placing order

[AlexaBerky]

Spoiler

Hi there,

I made a Labour Day sale order and noticed afterwards that I was charged full price instead of sale price.

Please let me know if you can help me resolve this issue. 

Thank you!

 

 

[DaneeBT]

@AlexaBerky I received your PM but I'm not able to reply as your PMs are still off. You can adjust your preferences in your settings!

[AlexaBerky]

Thank you! I've turned on PMs

[LaurieBT]

@AlexaBerky, Danee is currently out of the office, but I'll send you a message shortly to assist!

Best regards,

Laurie

[DaneeBT]

@AlexaBerky oh no! It looks like your private messages are currently turned off. Please send me a private message with your order number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. Thank you!