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Post in Customer Support
dngonza
NEWCOMER I Vib
‎04-13-2020 01:30 PM
‎04-13-2020 01:30 PM

Order Missing 4 items

I placed an order on April 6th and just received it today the 13th. The order was supposed to have 7 items: 5 paid-for items and 2 samples. The box contained only 2 of my paid-for items and 1 sample. The packing slip lists all 7 items, and I checked the FedEx tracking information that there was only one item. How do I track or recover the missing items?

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LaurieBT
MOD Rouge
‎04-13-2020 02:36 PM
‎04-13-2020 02:36 PM

Re: Order Missing 4 items

Hi @dngonza,

 

I am sorry to hear about this! I will send you a private message shortly to assist.

 

Warm regards,

Laurie

 

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  • ‎04-13-2020 01:30 PM
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