Stores & Services
Find a Sephora

Happening at Sephora

View all


From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Order Cancelled and Lost Promo Code

How is sephora allowed to just cancel your order for no reason and then when i try to order the perfume for shipping it won’t allow me to use the promo code when i never got the item. im missing out on an item and a sale now..

Re: Order Cancelled and Lost Promo Code

@cambroomes I'm sorry to hear that! I see that you have now been assisted with this by chat. 

1 Reply
Conversation Stats
  • 1 reply
  • 0 Hearts Given
  • 2 Contributors