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Post in Customer Support
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Opened or tampered box / Missing Item

Hi, I just received my Sephora package today, and it appears to have been tampered with or opened. The box was clearly opened, and the package was unusually light. This order should have included my Dyson item, which is missing, and only the makeup items were inside along with extra packing paper. I have photos of the package, the contents, and the shipping label.

 

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Re: Opened or tampered box / Missing Item

@EmmmmmAb I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

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