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Post in Customer Support

No samples

Is it normal not to receive the samples that we’re supposed to come with my order? 

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Re: No samples

Hi @LovesLioness,

 

I'm sorry to hear your samples were missing from your package! If you selected two samples at checkout, you should've received them or substitutions in your package. I'm going to send you a PM to assist you further.

 

Always,

Danee

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