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Post in Customer Support
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snappleaddict
NEWCOMER I Rouge
‎01-03-2018 10:37 PM
‎01-03-2018 10:37 PM

No samples

I have not received any of the samples I’ve chosen on my last three orders - and even one, a birthday gift I sent to my mom, was missing the promo gift bag (said it shipped separately and then canceled?). Is this a common issue or just me?

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2 Replies
PlaidLove
NEWCOMER V Insider
‎01-08-2018 11:32 AM
‎01-08-2018 11:32 AM

Re: No samples

This has been happening with me too. Also others in my family.

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ZakiyaBT
ALUM II Insider
‎01-05-2018 02:41 PM
‎01-05-2018 02:41 PM

Re: No samples

Hi @snappleaddict,

 

I am so sorry to hear this! I will send you a PM for further assistance.

 

Best,

Zakiya

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  • ‎01-03-2018 10:37 PM
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